The relationship between a user and a product is similar to the relationship between two people: it changes over time.
Things can happen that the user finds great, things can happen that annoy the user, or maybe not very much happens, and at some point it might become a bit more boring.
How does a diary study work?
Since most products are not only used once, as in a usability or unboxing test, but in the best case on a daily basis over a long period of time, the question of these changes over time is important and justified.
The diary study answers these questions
- How do users like the visual design of my interface?
- How does the use of my products change over time?
- How is it that users use my product differently than intended?
- Does the user want to use my product?
How does a diary study work with us?
Let us find out together whether a diary study is the right method for your question and how a collaboration works in detail. You can find our contact details here.
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