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(Online) Questionnaire – What is it?

Author: Minh Nguyen

Reading time:

Sep 2023

Most usability methods are qualitative methods and aim to better understand the user and take their needs into account in the best possible way in product design.


How does the method work?

Sometimes, however, it is not enough to find out how something should be implemented and whether the implementation has been so successful.
Sometimes it is important to survey a large number of users – preferably a representative selection – in order to make informed decisions about the introduction of a cost-intensive feature.
Or you want a numerical value with which you can compare your own product to other products.
In these cases, (online) questionnaires are the method of choice.
Here it is possible to survey many people relatively quickly and inexpensively, and thus obtain an estimate of the overall opinion of the relevant group of people. How many people are surveyed using questionnaires then depends on what the specific goal of the survey is and how many people are usually in this target group.

These questions are answered by an (online) questionnaire:

  • How do users like the visual design of my interface?
  • Which features do my users really need?
  • How does the use of my products change over time?
  • What change requests do my clients have?
  • Does the user want to use my product?


How does the method work with us?

Let us find out together whether an (online) questionnaire is the right method for your question and how a cooperation works in detail. You can find our contact details here.


Not the right method for your question?

In our method assistant we have compiled the most important methods for the most typical questions. Try out the method assistant and find exactly the right method for your question: Click here for the method assistant.

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